Managing Performance Training
Does managing your team feel like an uphill battle? Struggling with unmotivated employees or dealing with that one person who just isn’t pulling their weight? We understand the challenges you face, and we’re here to help.
Our Managing Performance course empowers your leaders to tackle poor performance confidently, motivate the whole team, and focus on driving your business forward.
Equip your managers with the skills to create a high-performing team and eliminate the stress caused by underperformance.
Brilliant session, Jenefer is really informative and balanced the theory well with putting into practice in breakout groups. It's great to be reminded of the importance of starting / planning conversations well. Jenefer was brilliant.
What You’ll Learn in This Course
Our Managing Performance course covers:
- Defining Performance: Establish clear expectations and goals aligned with your business objectives.
- Driving and Measuring Performance: Learn how to set measurable performance indicators and inspire your team to achieve them.
- Motivating Teams: Discover proven techniques to energise and engage your employees.
- Raising and Discussing Poor Performance: Master the art of difficult conversations, providing constructive feedback to address underperformance.
- Making Reasonable Adjustments: Learn how to support neurodivergent colleagues while maintaining performance standards.
This course goes beyond theory with interactive sessions and practical tools, ensuring participants leave with skills they can apply immediately.
Course Introduction
In this video Jenefer introduces the course and explains a little bit about how she approaches training delivery. Towards the end of the video we include a number of course reviews from those who have attended training sessions with Jenefer.
Why This Course Is Essential for Your Business
Poor performance doesn’t just affect individual output. It impacts your entire team’s morale, productivity, and, ultimately, your bottom line.
Equip your managers with the skills to understand and execute strategies to motivate employees, get the best performance out of their team, as well as handle underperforming team members.
Here’s how we help:
- Eliminate time-wasting conflicts: Equip managers to handle difficult conversations with confidence and clarity.
- Boost motivation: Learn strategies to inspire your team to perform at their best.
- Improve outcomes: Drive measurable improvements in performance across the board.
Whether you’re dealing with an underperforming individual or striving to raise the bar for everyone, this course provides actionable solutions tailored to your business needs.
On-site Training
£1,950
- One Day - in-house, at your workplace
- Maximum of 14 delegates
- Interactive workshop
- Plenty of opportunity to discuss your real life experiences and cases with our expert trainer
Digital Course
£50
- Purchase now for immediate viewing at your own pace
- Delivered via your web browser using our on-demand video training platform
- 90 minutes in 5 modules
All prices are exclusive of VAT.
Prices are correct for courses delivered on your site in Essex, Kent, London and Suffolk. Courses can be delivered outside these areas, please call 01245 910500 for a quote.
Really enjoyed the session and glad the engagement was high from the group which is testament to the quality of content and delivery.
Well presented, relevant and with the right amount of interaction. I will think about the parent adult child scenario when thinking and planning to use the AID model.
Who Will Benefit from This Training?
This course is ideal for:
- Team Leaders and Managers: Perfect for those guiding and evaluating team members daily.
- HR Professionals: Gain tools to support managers in improving performance.
- Senior Leaders: Align leadership and team goals to achieve business success.
Managers trained in performance management create motivated teams that thrive, enabling businesses to succeed.
All our courses, whether live or recorded, are delivered by Jenefer Livings who has 20 years experience in HR, having designed and delivered training on the whole range of HR topics for organisations across industry sectors. As Jenefer also provides hands-on consultancy work with her clients she maintains an up to date knowledge and experience that shines through with engaging stories in her training.
With our in-person course we'll work through case studies and discuss real life examples to ensure your managers get learning relating to the types of cases they'll be dealing with.
Why Silk Helix?
All our training is prepared and delivered by me, Jenefer, because you're not getting someone who just reads you the slides. You're getting stories, passion, my energy and engaging discussion. I don't deliver long lectures and use a range of activities to encourage everyone to engage with small and whole group discussions, this is how I ensure your business reality is reflected in everything we do.
My promise to you! There will be no role plays, no embarrassing icebreakers where you have to reveal information about yourself and no one is picked on to speak. In my experience these are the things people dread about training and I see the collective sigh of relief when I start the session with this promise.
I recognise that to get discussion going you need an inviting environment. For in-person training this means a room set up, which includes a supply of fidgets and sweets, usually this in itself creates instant discussion as people enter the room. This sets people at ease and creates an ice breaker of its own.
You get a little hint of my style on our YouTube channel. In-person training is like that just with lots of interaction interspersed. And if you're looking at my webinars or digital courses, they're just like my YouTube channel but with a lot more specific detail and backed up by examples, templates and guides. Webinar sessions also include discussion and interaction to encourage everyone to get involved.
Digital Course
We also have a digital course on this topic, which is available for immediate viewing at your own pace. While not interactive, our full digital courses cover the essential information you should need to know about this topic. We understand that needs and budgets vary from business to business and person to person, so we've got you covered if you need this information now or you haven't got the budget for on-site, interactive training.
Our Managing Employee Performance digital training course is available to purchase now, delivered via your web browser using our on-demand video training platform, at courses.silkhelix.co.uk for just £50 (exclusive of VAT). It is divided into 5 modules with a total duration of 90 minutes minutes.
Frequently Asked Questions (FAQ)
How do you Support Neurodivergent learners?
If anyone attending our training sessions has a specific need we should be accommodating we ask that you tell us in advance so that we can plan the training accordingly. We will do our best to accommodate any need for whatever reason that need exists.
There are also some common ways we develop our training to take into account the wide variety of learning styles and needs. We know learning styles are not limited to visual, auditory, reading and writing, and kinesthetic. Learning is impacted by a whole variety of things, including underlying medical conditions (diagnosed and not), comfort/ safety in your environment and your past experiences of learning. Our training by design takes this into account, including:
- a welcoming environment for learners to enter
- stress balls or other fidget resources
- workbooks with place for personal notes if the learner wishes
- minimal need to read long pieces of text
- noone is called out or picked on (even to go first)
- no icebreakers that require you to reveal personal information (we do use activities but always related to the learning and with a specific goal)
- no role plays (we find for too many people the issues around acting get in the way of learning)
- regular breaks
- no lengthy period of lectures by the trainer - it's about discussion of your real life cases or activities that make you think or develop skills
Whilst our webinar/lunch and learn sessions cannot provide all of the physical support we’ll still do everything we can to accommodate. We encourage individuals to access their own supports, join the session from somewhere they are comfortable, use their own fidget tools or take notes and camera on or off is a personal preference.
We have more than 14 people that need training, can you accommodate?
Yes, we've worked with many clients where we've delivered multiple courses to allow everyone to attend. We don't recommend more people in the session for many of the reasons listed above, our courses are designed to be interactive and a safe place to discuss real life situations. Once the groups get much bigger than 14 it starts to become difficult for everyone to participate in these discussions.
Are webinar sessions limited to 14 people?
With webinar sessions the different nature means we can accommodate much more than 14 people. We still suggest 30 to allow people space to ask questions and join in the chat, however, it is more flexible for these sessions. In managers sessions we do suggest a smaller group to help with discussion.
Can we mix and match topics?
Yes, we're happy to adapt and design sessions to suit your needs. Book a FREE, no obligation, consultation to discuss your needs and get a quote for bespoke training.
Do we have to provide a venue?
Yes, our in-person training is provided at your venue. Some clients use meeting rooms in their buildings, others book venues. There are a couple of things to consider - we need space in the room to move around. We won't get you running about but being able to move into smaller groups for discussion, sometimes brainstorming around a large piece of paper are examples of the activities that need space.
In addition, our trainer will need parking as training comes with a lot of kit, plus somewhere to plug a laptop in and either a screen or projector. We don't use loads of slides (Jenefer isn't a fan or either producing them or remembering to switch slides) but there are a few occasions where a diagramme or video for example help make the point.
How long is a full day training session?
Our full day sessions are 6 hours, including 30 minutes for lunch and 2 coffee breaks. Our half day sessions are 3 hours with a coffee break. Exact times may vary slightly, training courses are interactive with plenty of opportunities for discussion built into the day, this can impact the end timing slightly.
How long is a webinar session?
Most of our webinar sessions are designed to be an hour in length, except the managers sessions which are 2 hours. However, we will stay on line to answer questions beyond this point if needed.
Do we get CPD points for participating?
We are a registered provider with The CPD Certification Service
How do we book training?
If you're ready to go ahead then either book a consultation or email training@silkhelix.co.uk with your requirements and we'll get dates booked in.