Management Development
Build a skilled, legally-aware, and motivated management team to boost productivity and reduce turnover. Our comprehensive three-day course equips your managers with the essential skills they need to lead confidently and effectively.
I struggled with the structure of my team, time management and unfilled expectations. It was overwhelming, I was ready to resign. This course taught me skills to cope and implement action plans, to feel more confident and assertive in managing others. I now feel in control, feel empowered, my role is enjoyable.
About the Course
Our Management Development Course is designed to transform your managers into skilled leaders who can navigate people management challenges with confidence and care. This course covers essential skills, from assertive communication to handling complex employment law scenarios.
Our Management Development Course emphasises active learning. Each day of training combines case studies, real-life scenarios, and interactive discussions, ensuring that managers gain hands-on, practical knowledge.
- Case Studies: Explore realistic scenarios that reflect common workplace challenges.
- Group Discussions: Engage in collaborative learning to build team-based problem-solving skills.
- Real-Life Applications: Practice using newly acquired skills with examples from your own workplace.
This unique format allows managers to absorb concepts fully and practice applying them, making learning more impactful and memorable.
What You’ll Learn
- Employment Law Essentials: Managers learn the fundamentals of employment law, focusing on when to consider legal contexts, how to dispel myths, and when to seek HR support.
- Delegation & Assertive Communication: Equip managers with tools to delegate tasks effectively, empowering teams and promoting accountability.
- Coaching Techniques for Managers: Develop coaching skills that motivate and inspire employees, encouraging self-sufficiency and growth.
- Setting & Managing Performance Goals: Learn methods for setting clear, achievable performance goals, and supporting employees in reaching them.
- Managing Absence & Performance Issues: Gain tools to handle performance issues and reduce employee absence through proactive management.
- Handling Grievances & Disciplinary Procedures: Master techniques to manage grievances effectively and understand when disciplinary action is appropriate.
- Conflict Resolution & Neurodiversity Support: Learn how to identify and address workplace conflict while creating an inclusive environment that supports neurodivergent team members.
- Recognising Discrimination under the Equality Act: Ensure managers are aware of potential discrimination and equipped to prevent it, building a fair and supportive workplace.
The training is delivered over three days, ideally spaced three to four weeks apart to allow time for managers to apply their new skills between sessions.
Course Introduction
In this video Jenefer introduces the course and explains a little bit about how she approaches training delivery. Towards the end of the video we include a number of course reviews from those who have attended training sessions with Jenefer.
Why Invest in Management Training?
Training your managers is one of the most impactful investments you can make for your business. When we train our managers we show them they are valued and recognised, we give them confidence, making their role more enjoyable. In turn they show recognition and support to their teams creating a happy and productive workforce.
With our Management Development Course, you’ll experience:
- Reduced Employee Turnover: Empowered managers create a positive environment, which helps retain your best talent.
- Increased Productivity: Managers with the right skills drive performance and motivate their teams.
- Reduced Legal Risks: Your managers will learn to navigate employment law confidently, minimising compliance risks.
On-site Training
£4,950
- Three Days - in-house, at your workplace
- Maximum of 14 delegates
- Interactive workshop
- Plenty of opportunity to discuss your real life experiences and cases with our expert trainer
All prices are exclusive of VAT.
Prices are correct for courses delivered on your site in Essex, Kent, London and Suffolk. Courses can be delivered outside these areas, please call 01245 910500 for a quote.
Thorough and comprehensive - very good grasp of nuances of human nature better than your textbook HR. Empowers managers and give them a step up, therefore be more satisfied at work and free up Director time.
Informative, well prepared, good amount of breaks.
Who Will Benefit from This Course?
Our Management Development training is ideal for:
- Leaders and Managers who want to create cohesive, motivated teams
- Supervisors and Team Leads responsible for activities including managing absence, giving feedback and providing direction
All our courses, whether live or recorded, are delivered by Jenefer Livings who has 20 years experience in HR, having designed and delivered training on the whole range of HR topics for organisations across industry sectors. As Jenefer also provides hands-on consultancy work with her clients she maintains an up to date knowledge and experience that shines through with engaging stories in her training.
With our in-person course we'll work through case studies and discuss real life examples to ensure your managers get learning relating to the types of cases they'll be dealing with.
Why Silk Helix?
All our training is prepared and delivered by me, Jenefer, because you're not getting someone who just reads you the slides. You're getting stories, passion, my energy and engaging discussion. I don't deliver long lectures and use a range of activities to encourage everyone to engage with small and whole group discussions, this is how I ensure your business reality is reflected in everything we do.
My promise to you! There will be no role plays, no embarrassing icebreakers where you have to reveal information about yourself and no one is picked on to speak. In my experience these are the things people dread about training and I see the collective sigh of relief when I start the session with this promise.
I recognise that to get discussion going you need an inviting environment. For in-person training this means a room set up, which includes a supply of fidgets and sweets, usually this in itself creates instant discussion as people enter the room. This sets people at ease and creates an ice breaker of its own.
You get a little hint of my style on our YouTube channel. In-person training is like that just with lots of interaction interspersed. And if you're looking at my webinars or digital courses, they're just like my YouTube channel but with a lot more specific detail and backed up by examples, templates and guides. Webinar sessions also include discussion and interaction to encourage everyone to get involved.
Frequently Asked Questions (FAQ)
How do you Support Neurodivergent learners?
If anyone attending our training sessions has a specific need we should be accommodating we ask that you tell us in advance so that we can plan the training accordingly. We will do our best to accommodate any need for whatever reason that need exists.
There are also some common ways we develop our training to take into account the wide variety of learning styles and needs. We know learning styles are not limited to visual, auditory, reading and writing, and kinesthetic. Learning is impacted by a whole variety of things, including underlying medical conditions (diagnosed and not), comfort/ safety in your environment and your past experiences of learning. Our training by design takes this into account, including:
- a welcoming environment for learners to enter
- stress balls or other fidget resources
- workbooks with place for personal notes if the learner wishes
- minimal need to read long pieces of text
- noone is called out or picked on (even to go first)
- no icebreakers that require you to reveal personal information (we do use activities but always related to the learning and with a specific goal)
- no role plays (we find for too many people the issues around acting get in the way of learning)
- regular breaks
- no lengthy period of lectures by the trainer - it's about discussion of your real life cases or activities that make you think or develop skills
Whilst our webinar/lunch and learn sessions cannot provide all of the physical support we’ll still do everything we can to accommodate. We encourage individuals to access their own supports, join the session from somewhere they are comfortable, use their own fidget tools or take notes and camera on or off is a personal preference.
We have more than 14 people that need training, can you accommodate?
Yes, we've worked with many clients where we've delivered multiple courses to allow everyone to attend. We don't recommend more people in the session for many of the reasons listed above, our courses are designed to be interactive and a safe place to discuss real life situations. Once the groups get much bigger than 14 it starts to become difficult for everyone to participate in these discussions.
Are webinar sessions limited to 14 people?
With webinar sessions the different nature means we can accommodate much more than 14 people. We still suggest 30 to allow people space to ask questions and join in the chat, however, it is more flexible for these sessions. In managers sessions we do suggest a smaller group to help with discussion.
Can we mix and match topics?
Yes, we're happy to adapt and design sessions to suit your needs. Book a FREE, no obligation, consultation to discuss your needs and get a quote for bespoke training.
Do we have to provide a venue?
Yes, our in-person training is provided at your venue. Some clients use meeting rooms in their buildings, others book venues. There are a couple of things to consider - we need space in the room to move around. We won't get you running about but being able to move into smaller groups for discussion, sometimes brainstorming around a large piece of paper are examples of the activities that need space.
In addition, our trainer will need parking as training comes with a lot of kit, plus somewhere to plug a laptop in and either a screen or projector. We don't use loads of slides (Jenefer isn't a fan or either producing them or remembering to switch slides) but there are a few occasions where a diagramme or video for example help make the point.
How long is a full day training session?
Our full day sessions are 6 hours, including 30 minutes for lunch and 2 coffee breaks. Our half day sessions are 3 hours with a coffee break. Exact times may vary slightly, training courses are interactive with plenty of opportunities for discussion built into the day, this can impact the end timing slightly.
How long is a webinar session?
Most of our webinar sessions are designed to be an hour in length, except the managers sessions which are 2 hours. However, we will stay on line to answer questions beyond this point if needed.
Do we get CPD points for participating?
We are a registered provider with The CPD Certification Service
How do we book training?
If you're ready to go ahead then either book a consultation or email training@silkhelix.co.uk with your requirements and we'll get dates booked in.