Introduction to Management
In today’s fast-paced workplace, effective people management is critical to team success. Our “Introduction to People Management” workshop provides the tools and knowledge new managers need to navigate the challenges of their role, build trust within their teams, and support their colleagues with confidence.
Ready to boost your team’s performance?
I struggled with the structure of my team, time management and unfilled expectations. It was overwhelming, I was ready to resign. This course taught me skills to cope and implement action plans, to feel more confident and assertive in managing others. I now feel in control, feel empowered, my role is enjoyable.
Course Overview
Our workshop covers the core skills every manager needs to succeed. Through interactive learning and real-world examples, your managers will be prepared to lead with confidence.
This workshop goes beyond traditional training, combining interactive elements that help managers learn through doing. Participants will:
- Engage in real-world case studies to explore common management challenges.
- Participate in group discussions and practical exercises that promote skill-building.
By the end, managers will feel equipped to lead confidently, handle difficult conversations, and create a supportive team environment.
What you’ll learn:
- Introduction to Recruitment: Understand the recruitment process, from crafting job descriptions to selecting the right fit.
- Using Job Descriptions for Success: Discover the role of job descriptions in recruitment, performance, and growth.
- Mastering Performance Management: Learn strategies to help employees meet expectations, set goals, and succeed.
- Effective Communication: Build foundational communication skills, including how to give clear and constructive feedback.
- Conflict Resolution Tools: Develop skills to address and resolve workplace conflicts respectfully and effectively.
- Overview of Disciplinary and Grievance Procedures: Gain an understanding of key HR processes to support team health and compliance.
Why Invest in People Management Training?
Building capable managers isn’t just a nice-to-have; it’s essential for a thriving organisation. Our workshop offers a solid foundation in HR essentials, team dynamics, and communication skills to ensure managers can confidently lead.
When we train our managers we show them they are valued and recognised, we give them confidence, making their role more enjoyable. In turn they show recognition and support to their teams creating a happy and productive workforce.
By investing in this course, you’ll see:
- Higher Productivity: Equip managers to bring out the best in their teams.
- Stronger Employee Engagement: Managers trained in people skills create a positive work environment.
- Risk Reduction: Skilled managers reduce workplace conflict, ensuring a supportive and legally compliant team culture.
Business Benefits
- Consistent Leadership: Build a team of skilled, capable leaders who follow best practices.
- Improved Staff Retention: A supportive workplace drives loyalty and retention.
- Reduced Compliance Risks: Trained managers understand legal requirements and support a fair workplace.
On-site Training
£1,950
- One Day - in-house, at your workplace
- Maximum of 14 delegates
- Interactive workshop
- Plenty of opportunity to discuss your real life experiences and cases with our expert trainer
All prices are exclusive of VAT.
Prices are correct for courses delivered on your site in Essex, Kent, London and Suffolk. Courses can be delivered outside these areas, please call 01245 910500 for a quote.
Really enjoyed the session and glad the engagement was high from the group which is testament to the quality of content and delivery.
Brilliant session, Jenefer is really informative and balanced the theory well with putting into practice in breakout groups. It's great to be reminded of the importance of starting / planning conversations well. Jenefer was brilliant.
Who Will Benefit from This Workshop?
Designed for New and Aspiring Managers.
This workshop is ideal for those stepping into their first management role or team leaders looking to enhance their people management skills. Employers will see immediate benefits as their teams become more cohesive and productive.
Benefits for New Managers
- Confidence: Gain the knowledge and tools needed to lead effectively.
- Practical Skills: Learn how to communicate, motivate, and resolve conflicts.
- HR Essentials: Understand employment law basics to prevent issues before they arise.
All our courses, whether live or recorded, are delivered by Jenefer Livings who has 20 years experience in HR, having designed and delivered training on the whole range of HR topics for organisations across industry sectors. As Jenefer also provides hands-on consultancy work with her clients she maintains an up to date knowledge and experience that shines through with engaging stories in her training.
With our in-person course we'll work through case studies and discuss real life examples to ensure your managers get learning relating to the types of cases they'll be dealing with.
Why Silk Helix?
All our training is prepared and delivered by me, Jenefer, because you're not getting someone who just reads you the slides. You're getting stories, passion, my energy and engaging discussion. I don't deliver long lectures and use a range of activities to encourage everyone to engage with small and whole group discussions, this is how I ensure your business reality is reflected in everything we do.
My promise to you! There will be no role plays, no embarrassing icebreakers where you have to reveal information about yourself and no one is picked on to speak. In my experience these are the things people dread about training and I see the collective sigh of relief when I start the session with this promise.
I recognise that to get discussion going you need an inviting environment. For in-person training this means a room set up, which includes a supply of fidgets and sweets, usually this in itself creates instant discussion as people enter the room. This sets people at ease and creates an ice breaker of its own.
You get a little hint of my style on our YouTube channel. In-person training is like that just with lots of interaction interspersed. And if you're looking at my webinars or digital courses, they're just like my YouTube channel but with a lot more specific detail and backed up by examples, templates and guides. Webinar sessions also include discussion and interaction to encourage everyone to get involved.
Frequently Asked Questions (FAQ)
How do you Support Neurodivergent learners?
If anyone attending our training sessions has a specific need we should be accommodating we ask that you tell us in advance so that we can plan the training accordingly. We will do our best to accommodate any need for whatever reason that need exists.
There are also some common ways we develop our training to take into account the wide variety of learning styles and needs. We know learning styles are not limited to visual, auditory, reading and writing, and kinesthetic. Learning is impacted by a whole variety of things, including underlying medical conditions (diagnosed and not), comfort/ safety in your environment and your past experiences of learning. Our training by design takes this into account, including:
- a welcoming environment for learners to enter
- stress balls or other fidget resources
- workbooks with place for personal notes if the learner wishes
- minimal need to read long pieces of text
- noone is called out or picked on (even to go first)
- no icebreakers that require you to reveal personal information (we do use activities but always related to the learning and with a specific goal)
- no role plays (we find for too many people the issues around acting get in the way of learning)
- regular breaks
- no lengthy period of lectures by the trainer - it's about discussion of your real life cases or activities that make you think or develop skills
Whilst our webinar/lunch and learn sessions cannot provide all of the physical support we’ll still do everything we can to accommodate. We encourage individuals to access their own supports, join the session from somewhere they are comfortable, use their own fidget tools or take notes and camera on or off is a personal preference.
We have more than 14 people that need training, can you accommodate?
Yes, we've worked with many clients where we've delivered multiple courses to allow everyone to attend. We don't recommend more people in the session for many of the reasons listed above, our courses are designed to be interactive and a safe place to discuss real life situations. Once the groups get much bigger than 14 it starts to become difficult for everyone to participate in these discussions.
Are webinar sessions limited to 14 people?
With webinar sessions the different nature means we can accommodate much more than 14 people. We still suggest 30 to allow people space to ask questions and join in the chat, however, it is more flexible for these sessions. In managers sessions we do suggest a smaller group to help with discussion.
Can we mix and match topics?
Yes, we're happy to adapt and design sessions to suit your needs. Book a FREE, no obligation, consultation to discuss your needs and get a quote for bespoke training.
Do we have to provide a venue?
Yes, our in-person training is provided at your venue. Some clients use meeting rooms in their buildings, others book venues. There are a couple of things to consider - we need space in the room to move around. We won't get you running about but being able to move into smaller groups for discussion, sometimes brainstorming around a large piece of paper are examples of the activities that need space.
In addition, our trainer will need parking as training comes with a lot of kit, plus somewhere to plug a laptop in and either a screen or projector. We don't use loads of slides (Jenefer isn't a fan or either producing them or remembering to switch slides) but there are a few occasions where a diagramme or video for example help make the point.
How long is a full day training session?
Our full day sessions are 6 hours, including 30 minutes for lunch and 2 coffee breaks. Our half day sessions are 3 hours with a coffee break. Exact times may vary slightly, training courses are interactive with plenty of opportunities for discussion built into the day, this can impact the end timing slightly.
How long is a webinar session?
Most of our webinar sessions are designed to be an hour in length, except the managers sessions which are 2 hours. However, we will stay on line to answer questions beyond this point if needed.
Do we get CPD points for participating?
We are a registered provider with The CPD Certification Service
How do we book training?
If you're ready to go ahead then either book a consultation or email training@silkhelix.co.uk with your requirements and we'll get dates booked in.