HR Support for Small Business
Managing people shouldn't be this hard: Our HR support makes it simple.
Managing people isn’t easy - especially when you're juggling hiring, firing, and performance issues on top of running a business. Unclear contracts, outdated policies, or concerns about legal compliance can leave you feeling exposed to risk. When difficult employee situations arise - whether it’s misconduct, poor performance, or conflict - you need to handle them fairly and legally to protect both your business and your team.
Without expert HR support, these challenges can drain your time, cause unnecessary stress, and even put your business at risk of costly disputes. That’s where we come in.
Expert HR Support, Tailored to Your Business
At Silk Helix, we don’t just offer HR advice - we become your trusted partner. Our CIPD-qualified consultants take the time to understand your business, ensuring our suggestions are tailored to your unique needs. Whether it’s answering a quick question or navigating a complex issue, we provide clear, practical advice that you can confidently implement.
We help small business owners handle HR without the stress. Achieve the best possible outcome, with guidance every step of the way. From discussing your options to drafting essential documents, we ensure you’re fully supported and compliant with employment law.
Getting HR right isn’t just about reducing the risk of costly tribunal claims. It also means lower staff turnover, fewer absences, and improved performance - saving you time, money, and stress. With Silk Helix by your side, you’ll have the confidence to handle any HR challenge.
Our HR Advice Packages
Don’t let HR challenges slow you down. Let us do the heavy lifting, so you can focus on what matters most.
PAYG HR Advice
Starting from £250
- Quick advice on any HR issue
- Direct access to a qualified HR consultant
- Option for further fixed-price support, with any initial payment credited towards the cost
HR Advice
Up to 10 employees for £145 per month, then £6 for each additional employee
- Unlimited HR and Employment Law guidance
- Your own dedicated consultant for on-demand support with people issues
- Regular Hints, Tips, and Employment Law Updates straight to your inbox
- Access to our expanding library of digital courses
- 20% off training, on-site consultancy and workplace needs assessments
- Commitment: 12 months
HR Advice Plus™
Up to 10 employees for £225 per month, then £6 for each additional employee
All the benefits of the HR Advice package, plus:
- Bespoke Employee Handbook with essential HR policies tailored to your business
- Custom Employment Contract templates
- Comprehensive HR Practice Audit
- Support as you issue new contracts to your team
- Commitment: 12 months
PAYG HR Manager™
Up to 25 employees for £1,750 per month, then £15 for each additional employee
- Unlimited HR and Employment Law Advice
- Case Management
- Performance Management
- Bespoke Employee Handbook, covering all the HR policies you need to protect your business
- GDPR Policies
- Employment Contract (Statement of Particulars) templates bespoke to your business
- HR Software - managed for you
- HR Administration
- Monthly Management Reporting
- PAYG - no commitment!
All prices quoted on this page are exclusive of VAT.
Jenefer is highly efficient and able to assist, especially in this current unprecedented business landscape. I would highly recommend Jenefer and Silk Helix.
Frequently Asked Questions (FAQ)
Can I try before buying?
Yes, we want you to be comfortable working with us. You can try our advice for free by booking a free advice call.
I want to sign up, now what?
Simply give us a call on 01245 910 500 or book a Free Consultation . All we need is the Company name, address and number of employees and we can get you started.
For our 12 month packages, we’ll need an advice agreement signed by you plus a direct debit mandate, don’t worry it’s really simple and all done online.
Once you’re set up we’ll ask you to provide details of callers who have your authority to take advice from us on behalf of the business. If you have our HR Advice Plus package we’ll also book in a call to explore what is needed for your HR documentation.
Will I be speaking to a call centre?
No, you will have a dedicated consultant who knows you and your business. Whilst we accept this means we don’t have advisors simply waiting to answer your calls, it does mean you’ll get the right answer for your business without having to keep repeating yourself.
We offer a number of ways for you to contact your consultant, including phone, email, Whatsapp and you can book a call time to suit you.
How long am I tied in for?
If you want the freedom to call us as often as you need with no limits, then our advice or advice plus packages are best for you. With these packages you are committed to 12 months.
With no tie in, you can use our PAYG HR advice service whenever you need it, simple click “Book a call now” to book and pay for calls as and when you need it.
How do I cancel?
Unlike other HR providers we don’t automatically renew your agreement, we don’t want you to feel forced or tricked into any service with us. When you sign up to a 12 month commitment, that is what you’re signing up for. Towards the end of the period we’ll get in touch and ask if you want to continue. If you don’t agree to continue your service will finish at the end of the 12 month period. It’s that simple.
How is the monthly payment made?
With our HR Advice, HR Advice plus and PAYG HR Manager services we do require payment by direct debit. With the exception of the first month, monthly payments are due on the first day of each month.
What if my business grows during the year?
With the HR Advice and HR Advice plus services the monthly fee is set by the number of employees at the beginning of the 12 month period. The fee will not change during that period.
If you choose to renew for a further 12 months, the new 12 month period pricing will be based on the number of employees at the start of that period.
I just have a one-off query or project, can you help?
Yes, if it’s just a piece of advice you can book a call with a qualified advisor as and when you need. For support with a more complex issue or project support call us on 01245 910 500 for a quote.
Can we just get an Employee Handbook or Contract?
Yes, more details on our document packages can be found here.
Do you advise our employees?
No, we will only advise the business and therefore will only speak to those you have given us the authority to speak to. It is important that you provide us with a list of authorised callers, in most cases these will be those in line management positions.
We are not able to provide advice or support to individuals.